Scott Moore, MD, FACC

Patient Satisfaction Survey

Overall Satisfaction
4.8 out of 5
611 Ratings
206 Comments

Medical Education/Training

  • Fellowship – Interventional Cardiology, The Mid-American Heart Institute, Kansas City, MO
  • Fellowship – Cardiology, Wilford Hall Medical Center, San Antonio
  • Residency – Wilford Hall Medical Center, San Antonio
  • Medical School – Vanderbilt School of Medicine, Nashville

Special Interests

A highly trained interventional cardiologist who is known for his compassion, Dr. Scott Moore is board certified in both cardiovascular disease and interventional cardiology. He is a fellow of the American College of Cardiology and a former Lt. Colonel in the United States Air Force. He previously served as chief of Cardiology at Wilford Hall Medical Center in San Antonio.

Professional Affiliations

  • American College of Cardiology

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.8
Provider showed concern
4.9
Friendliness/courtesy of CP
4.9
CP spoke using clear language
4.8
Provider explained things clearly
4.8
Provider included you in decisions
4.9
Patients' confidence in CP
4.8
Likelihood of recommending this provider

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Jun 14, 2021
great
Jun 14, 2021
I was very anxious about this appointment and the nurse immediately calmed my fears.
Jun 14, 2021
Dr. Moore has made me feel confident from the beginning when I came through the ER with severe chest pains. He got to my problem and would not release me before he found it. I was very impressed and have extreme confidence in him.
Jun 14, 2021
My appointment had to be rescheduled because Dr. Moore had to attend a meeting. I was informed the day before so I had plenty of notice.
Jun 13, 2021
I have already recommended Dr. Moore to a new potential new patient.
Jun 12, 2021
Dr Moore is the best cardiologist and we love his staff also
Jun 12, 2021
couldn't ask for better people to take care of us
Jun 12, 2021
always prompt
Jun 12, 2021
professional & courteous from check in to staff to physician to check out
Jun 11, 2021
DR. Moore and staff are the best
May 30, 2021
I really appreciated that Dr. Moore took his time with me. He answered my concerns, explained my new medication and upcoming tests. He put my mind at ease.
May 24, 2021
Scott Moore is a premier provider and someone I trust with my health.
May 24, 2021
the nurse was very attentive, caring, and informative. she was a sweetheart
May 24, 2021
Great staff and nurses.
May 24, 2021
Great!
May 24, 2021
I'm a relatively new patient, and find Dr. Moore knowledgeable, informative, courteous, and friendly.
May 24, 2021
Amazingly efficient. I was in and out within 30 minutes.
May 23, 2021
sometimes the office staff can be unfriendly
May 22, 2021
Everyone was friendly & accommodating Great experience. would highly recommend Dr Moore & his staff
May 22, 2021
Dr Moore is fabulous. He's admired by nurses. We know he's an outstanding physician & a really nice human being too!
May 22, 2021
You could tell the office personnel are happy, enjoy their work & get along
May 22, 2021
No issues.
May 22, 2021
very good service
May 21, 2021
very kind and helpful staff
May 21, 2021
a real pro
May 21, 2021
i have recommended Dr. Moore several times.
May 21, 2021
efficient, efficient, efficient
May 19, 2021
massive improvement in wait time over past 5 years. In 2015 wait times were 30 to 45 minutes.
May 18, 2021
Staff and Doctor always mannerly, friendly, and respectful.
May 18, 2021
I think it was the receptionist's first day and she seemed a bit overwhelmed but she was nice.
May 17, 2021
good
May 17, 2021
very friendly and caring the nurse
May 17, 2021
the doctor takes his time to listen. Doent rush the time he has with patient
May 17, 2021
good
May 17, 2021
good
May 17, 2021
good
May 17, 2021
had to leave messages and did not get a call back
May 16, 2021
Was a good experience
May 16, 2021
I liked Dr Moore---very helpful
May 16, 2021
it was all good and enjoy talking with Dr. Moore.
May 16, 2021
Dr. Moore explained everything I needed to know. He allowed me to ask questions and answered all that I asked. Great Doctor!
May 16, 2021
It makes it easier for patients when working out of town.
May 15, 2021
good experience always
May 15, 2021
April was great
May 15, 2021
dr Moore is great
May 14, 2021
friendly
May 14, 2021
very good visit with dr. Moore
May 14, 2021
Never had an issue at all.
May 13, 2021
I am extremely happy with the medical attention I received from this facility.
May 11, 2021
great place office staff were friendly and welcoming
May 11, 2021
the young lady was professional and had an amazing attitude.
May 11, 2021
outstanding physician he listened and is trying to help resolve my issues. I trust him and have recommended him to many of my friends
May 11, 2021
have recommended to many friends
May 11, 2021
busy clinic wait times were minimal
May 10, 2021
nothing but good
May 10, 2021
everything A ok
May 10, 2021
I dont care for new system old was way better
May 10, 2021
ok
May 8, 2021
The overall experience was excellent. However, whenever I try to call, the wait is often more than 10 minutes. The phone is answered promptly and I am asked to hold. At that point, I will wait 10 minutes then hang up while still on hold. When I was in the office, I noticed that the only people answering the phone are the staff who are also checking in patients. Other patients have told me that they have left that office and gone elsewhere fore the same reason. The phone is constantly ringing. A dedicated staff person is needed to answer phones.
May 7, 2021
all are very caring people
May 7, 2021
awesome! love it! so convenient!
May 6, 2021
Wish a live person would answering initially instead of having to listen and touch all of the prompts.
May 6, 2021
None.
May 6, 2021
None
May 6, 2021
Dr Moore and April were both wonderful.
May 6, 2021
Great experience with medical staff, as well as my cardiologist, Dr. Scott Moore, M.D.
May 6, 2021
courteousknowledgeablerespectful
May 6, 2021
excellent
May 6, 2021
very good
May 6, 2021
good
May 6, 2021
great job
May 6, 2021
excellent process
May 4, 2021
I like Dr. Moore. It is some of his staff that needs training in people skills.
Apr 30, 2021
Dr Moore listened to my concerns about not wanting to be on a statin Rx and offered that if my number was an outlier, retest in three months with a lower number and all is well.
Apr 30, 2021
good experience
Apr 30, 2021
excellent staff and doctor
Apr 30, 2021
excellent service
Apr 30, 2021
best doctor in state
Apr 30, 2021
excellent staff
Apr 30, 2021
number 1 in my book
Apr 30, 2021
all good
Apr 30, 2021
Dr. Moore and his staff are always highly professional, extremely knowledgeable, and genuinely caring!!!
Apr 29, 2021
Front desk, nurse and doctor were professional and friendly. I would recommend this practice and doctor to friends and family.
Apr 29, 2021
All good.
Apr 29, 2021
All good.
Apr 29, 2021
All good.
Apr 29, 2021
Yes, all good.
Apr 29, 2021
All good.
Apr 29, 2021
much improved reception and interest
Apr 29, 2021
I had a difficult time getting a response from the scheduling person. There a message on my phone. My return calls/messages were not answered. I had to call in for an appointment since there was no response to the messages I left
Apr 28, 2021
I believe the length of time waiting was due to an glitch in the computer check in process and not due to the staff.
Apr 26, 2021
Good experience
Apr 26, 2021
Good experience
Apr 23, 2021
I found Dr. Scott to be very informative, and showed much concern as to getting to the root of my medical problem .
Apr 23, 2021
very good experience
Apr 23, 2021
very good
Apr 16, 2021
excellent service
Apr 16, 2021
excellent service
Apr 16, 2021
excellent service
Apr 16, 2021
excellent service
Apr 16, 2021
excellent service
Apr 16, 2021
excellent service
Apr 16, 2021
It was quick and easy.
Apr 16, 2021
Very good experience.
Apr 11, 2021
always an excellent experience
Apr 11, 2021
excellent
Apr 11, 2021
got an error on first attempt to connect. called number provided to get help, got a recorded message that repeated itself for 10 minutes. no one ever picked up my call, I hung up the call.
Apr 11, 2021
I have recommended Dr Moore to all my friends and family.
Apr 10, 2021
It took 7 weeks to get an appointment.
Apr 10, 2021
Outstanding customer service
Apr 9, 2021
This was a pleasant, well conducted experience.
Apr 9, 2021
The care was excellent.
Apr 9, 2021
I was treated well.
Apr 9, 2021
It seems that sometimes it is difficult to get your message to the person you are trying to contact.
Apr 9, 2021
April was very professional, friendly, and nice.
Apr 9, 2021
Scott Moore always listens to your concerns.
Apr 9, 2021
The staff is always very careful.
Apr 9, 2021
The staff seems to work well together.
Apr 9, 2021
The staff members for the most part are efficient and friendly.
Apr 9, 2021
I would recommend Dr. Moore to anyone
Apr 7, 2021
Great experience. I read lots of reviews on Dr. Moore and all were spot on. I left my prior cardiologist because their office was very poorly run and would let me wait in the waiting room a minimum of one hour before getting called back at which time I would wait another 30 minutes to an hour to see Dr. Garoutte. It was miserable and a complete disrespect for my time. I had first appointments in the am almost every time and it happened every time.
Apr 7, 2021
prior comments repeated here.
Apr 7, 2021
I was in and out in less than an hour from my original appointment time. The nurse who assisted me was friendly, kind, and generally interested in my condition. Dr. Moore was the same. I was quite impressed. When I initially called to make my appointment, I asked about wait times and such and the girl who I spoke with was great. She indicated that there were times when Dr. Moore got called away for emergencies and I told her that that was understandable and completely acceptable to me. Considering why I was leaving my prior doctor, I appreciated the heads up.
Apr 7, 2021
Most of the staff is very friendly and efficient.
Apr 7, 2021
April Hamilton was extremely courteous, friendly, and caring during our office visit.
Apr 7, 2021
Dr. Moore is an excellent cardiologist.He always explains things.
Apr 7, 2021
it is always a pleasant experience to see Dr. Moore.
Apr 7, 2021
Very good experience
Apr 4, 2021
I'm computer literate, so the only reason I call is because the computer doesn't have the answers. I don't need a notice that you don't want to be bothered by my phone call.
Apr 4, 2021
Dr. Moore is awesome! I'm thankful for having him as my cardiologist!
Apr 4, 2021
Reminder emails (1st 2 anyway) were incorrect (they indicated I had an office visit). I called Dr. Moore's office and was told (short version) that they had to cancel appt. Mistake was made and was not followed by apology.
Apr 4, 2021
Once again, staff support was lacking but actual telemedicine appt. went very well. I think staff was asleep during the "apologize" for mistakes class.
Apr 1, 2021
Enjoyed the whole visit
Apr 1, 2021
good
Apr 1, 2021
Good
Apr 1, 2021
good
Apr 1, 2021
Good experience
Apr 1, 2021
Did not have to wait a long time
Apr 1, 2021
Waiting time was long, however, I was informed beforehand that the Dr. was behind in schedule.
Mar 30, 2021
I have always been treated with courtesy & respect
Mar 30, 2021
Dr Moore has always been a wonderful part of my healthcare team
Mar 30, 2021
Thanks to Dr Moore & my healthcare team
Mar 29, 2021
It was ok but in-person is better. It's time to let common sense and logic replace paranoia and hysteria!
Mar 29, 2021
I'm very happy with Dr. Moore. He changed my medication a few years ago and kept me from getting a pacemaker that I didn't need!
Mar 29, 2021
I want to have my wife see Dr. Moore.
Mar 27, 2021
the online registration site leaves a lot to be desired. I had paid for the appointment, it was postponed and the site wanted me to pay again. it also did not register and save my answers
Mar 27, 2021
Dr Moore is always awesome
Mar 27, 2021
The nurse assistant was excellent in providing the care and making sure she got my vital signs correctly, made me comfortable, provided privacy and the rest as mentioned previously. She was very patient oriented- a great asset to the clinic!
Mar 27, 2021
Already done
Mar 27, 2021
The manager spoke with me about the experience with the receptionist and apologized for the behavior. The manager stated she would speak to the person about it.
Mar 27, 2021
My experience with the clinical staff was excellent! Explanations were given, Care was taken to get my vital signs correctly, my medications, symptoms, etc. I was allowed to convey my health history/concern. Dr. Scott as usual was very thorough with checking my cardiac status and overall health. I appreciate his skills. The negative side of my visit has nothing to do with the medical care but did cause my BP to go up!!
Mar 24, 2021
considering its during the pandemic I felt safe in the waiting room, good experience.
Mar 23, 2021
Excellent experience.com
Mar 23, 2021
Wonderful experience
Mar 23, 2021
Excellent
Mar 22, 2021
good
Mar 21, 2021
staff was friendly and knowledgeable
Mar 21, 2021
friendly and paid attention to my concern
Mar 21, 2021
doctor Moore explain everything that needed to be done for my health care
Mar 21, 2021
office visit was quick
Mar 20, 2021
I had to try online checking 3 times. Would get to a certain question and it wouldn't let me continue. I finally gave up and just checked in when I got there. the receptionist was kind enough to not make me have to fill out the whole registration again and just gave me the papers that needed signing so I really appreciated her kindness for doing that for me.
Mar 20, 2021
He was as kind and helpful as he always is. I trust him completely.
Mar 20, 2021
The sensitivity answer is in regards to the nurse's attitude.
Mar 17, 2021
R. Moore had an emergency so waiting was not an issue...it could have been me.
Mar 16, 2021
wonderful, kind and knowledgeable people. I am very thankful for what I experienced and how I was cared for.
Mar 16, 2021
I've had a handful of exceptional doctors in my life. Dr Moore is certainly one of them. He was able to help me with a condition that so many others choose not to educate themselves about. Additionally, he was kind and compassionate. after having become suddenly ill and having it last for months, I was scared and worn out. Dr Moore gave me answers and hope.
Mar 16, 2021
Thank you all for taking care of me!
Mar 16, 2021
Dr Moore and Diana and exceptional. they are knowledgeable, kind and professional. very special people!
Mar 14, 2021
All went well once got connected and on the call.
Mar 14, 2021
Initial appt was a Telehealth Facetime visit with Dr Moore June 2020 and went well. Office visit 2/9/21 went smoothly as did the Stress Test on 3/1/21. But Telehealth call 3/11/21-see previous comments.
Mar 14, 2021
very good. Dr Moore was very engaging and able to determine what I need to do.
Mar 13, 2021
had a great time with April, very kind, confident; always feel that Dr. Moore is taking good care of me.
Mar 12, 2021
The visit itself was a good one. Getting an appointment was difficult even though I am a current patient. the process needs to be revisited. Vicky was a life saver. without her the day I called. I might still be trying to get a n appointment.
Mar 12, 2021
very good experience
Mar 12, 2021
I was very impressed with Dr. Moore. He made me feel as if my concerns were important enough to run test. He was forthcoming and made me feel comfortable.
Mar 12, 2021
Reception is very friendly and helpful. Updating of medical information in the exam room seemed to be more about the person taking the information than me (the patient). She kept inserting her own experiences and not quite listening to me.
Mar 8, 2021
Good experience ....no issues at all....
Mar 8, 2021
Dr Moore was very good
Mar 8, 2021
Very good experience
Mar 8, 2021
Dr Moore listens, is kind, always professional
Mar 6, 2021
never had any problems with anyone, staff very courteous and professional. Doctor very professional and courteous and rushing you and listens and answers your concerns.
Mar 6, 2021
do their job in very professional way
Mar 6, 2021
I'm a patient that asks questions and expect truthful answers to my concerns.
Mar 6, 2021
no complains so far and if I don't like something I address at that time.
Mar 6, 2021
good
Mar 6, 2021
never had any bad experiences
Mar 6, 2021
all staff was professional & courteous
Mar 6, 2021
i have always had a good experience with my primary docs and specialists.
Mar 4, 2021
they make me feel special, always
Mar 4, 2021
Dr Moore is my hero. we've been together for many years. His staff are always excellent.
Mar 4, 2021
I've told all my friends about them.
Mar 4, 2021
good experience
Mar 4, 2021
good experience
Mar 4, 2021
good experience
Mar 2, 2021
Good
Mar 2, 2021
Good
Mar 2, 2021
Good
Mar 2, 2021
Good Experience
Mar 2, 2021
It was friendly environment
Mar 2, 2021
Good
Mar 2, 2021
The staff was very polite and helpful.
Mar 2, 2021
The assistant was exceptional.
Mar 2, 2021
Dr. Moore is knowledgeable and supportive of my concerns.
Mar 2, 2021
The staff was considerate of my personal safety and needs.
Mar 2, 2021
The staff worked me in even though my appointment was no longer on the schedule.
Mar 2, 2021
I was pleased with how the staff worked me in to see Dr. Moore..